How can we design better instructional systems? By answering the challenge above.
Determining why one system is better suited for the WORK, WORKPLACE and WORKER is what can make a big difference in an eLearning solution that is effective and one that is not effective.
I recently attended a speaker series hosted by the Association of Canadian Ergonomists (ACE) where one of the presentations featured the development of training videos for truckers.
The first thing they mentioned was that the trucking audience is not your typical mid-30s online web-saavy group of learners. They won’t have the attention span to sit in front of the computer to figure out what plug-in is needed to play what video. They need a solution that fits their style, their working environment (no high-end monitors or flash memory disk drives) and the type of tasks they need training on.
In the end, the eLearning solution that resulted was a series of training videos. Visual and simple.